Team Sales Plus Return Policy
New, Unused Equipment:
Our policy on returns is 30 days* from date of purchase. Returns are accepted on unused equipment still in its original packaging for up to 30 days.
*During the holiday season Team Sales Plus will extend our "New, Unused Equipment" return and exchange policy to 60 days from date of purchase.
To return any unused item(s), make a copy of your receipt, circle the item you are returning and write at the bottom of the receipt your reason for return (i.e. - Return for Refund, Return for exchange for ... ) For exchange be sure to include the exact model number and size or color you would like in return.
Send the return to:
Team Sales Plus
Attn: Returns
515 D Highway 501
Myrtle Beach, SC 29577
Please note: Shipping charges are not refundable. If your order was placed during our Free Shipping promotion we will deduct the standard ground shipping charge from your refund.
Special Order Items:
Special order items such as personalized and custom bat bags are not returnable. Personalized items are not returnable UNLESS there is a manufacturers defect or you receive the wrong item.
There is a 20% restocking fee on all Holloway returns. No exceptions.
Shoes, Cleats, Spikes:
There is no warranty for shoes, cleats or spikes. If you need to exchange unused shoes for a different size please follow these steps:
Pack the shoes back in the original box - shoes MUST be returned in the original package
Write at the bottom of the original receipt the size you want in exchange
Send the shoes back to the address at the top of the receipt.
We will ship your new shoes as soon as we receive the original pair and charge your credit card for shipping
Damaged, broken equipment:
We will accept exchanges only for damaged or broken equipment as long as the damage occurred during normal use. You must have your original receipt with any return.
Warranty by product from original purchase date:
All Schutt equipment - 30 days
Training Aids - 90 days
Field Equipment - 30 days
Helmets - No Warranty
Inflatable Balls - No Warranty
Sunglasses - No Warranty
Apparel - No Warranty
Videos and Books - No Warranty
All other equipment not listed above - 30 days
Make a copy of your receipt, circle the item you are returning and write at the bottom of the receipt the details of the damage (i.e.: Broken zipper)
Send the return to:
Team Sales Plus
Attn: Returns
515 D Highway 501
Myrtle Beach, SC 29577